I come from China, in one day I inadvertently downloaded to the software, and now I do not know what it is doing, who can help me explain it, I do not recommend the use of English

Hi Jihan.  We have some descriptive info on our About Us page; maybe click through the tabs there and see if that answers your questions.  If not, please do post back here -- 

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i want to delete my account , how ?

If you uninstall your desktop app (e.g. via standard Windows control panel), all activity will cease.  (*For more detail, see our documention page, "Uninstalling Charity Engine")

But is there any issue we can help you to resolve?

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I would like to delete my account,  please aadvise on necessary steps, thank you.

Instructions to uninstall your desktop software are here:

https://www.charityengine.com/community/wiki/uninstalling-charity-engine

This will suspend all activity on your device.