Charity Engine can't download input data

08 Sep 2023 01:40 PM

It displays error

08.09.2023 16:38:22 | Charity Engine | [http] HTTP_OP::init_get(): http://us-mi-1.api.charityengine.services/remotejobs/v2/out-file-hashes/SRR25909051_225.fasta.gz?h=ae3dbbc4d14497d95d6405ee6b392bd3,944b597b76f5265a5fdbc660a12a0229,20791073f7f58133b2a1df38818a19e0,efe848be1c6db3efb4d38eaad648ec32

08.09.2023 16:38:22 | Charity Engine | [http] [ID#130] Info:  processing: http://us-mi-1.api.charityengine.services/remotejobs/v2/out-file-hashes/SRR25909051_225.fasta.gz?h=ae3dbbc4d14497d95d6405ee6b392bd3,944b597b76f5265a5fdbc660a12a0229,20791073f7f58133b2a1df38818a19e0,efe848be1c6db3efb4d38eaad648ec32

08.09.2023 16:38:22 | Charity Engine | Started download of input.fasta_549f3cdb1718e5f546aa815753b38c4d

08.09.2023 16:38:23 | Charity Engine | [http] [ID#130] Info:  Too old connection (212 seconds idle), disconnect it

08.09.2023 16:38:23 | Charity Engine | [http] [ID#130] Info:  Connection 815 seems to be dead

08.09.2023 16:38:23 | Charity Engine | [http] [ID#130] Info:  Closing connection

08.09.2023 16:38:23 | Charity Engine | [http] [ID#130] Info:    Trying 65.97.63.39:80...

08.09.2023 16:38:25 | Charity Engine | Sending scheduler request: To fetch work.

08.09.2023 16:38:25 | Charity Engine | Requesting new tasks for CPU and NVIDIA GPU

08.09.2023 16:38:25 | Charity Engine | [http] HTTP_OP::init_post(): http://work.charityengine.com/cgi/cgi

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Info:  processing: http://work.charityengine.com/cgi/cgi

08.09.2023 16:38:25 | Charity Engine | [http] [ID#130] Info:  Connected to us-mi-1.api.charityengine.services (65.97.63.39) port 80

08.09.2023 16:38:25 | Charity Engine | [http] [ID#130] Sent header to server: GET /remotejobs/v2/out-file-hashes/SRR25909051_225.fasta.gz?h=ae3dbbc4d14497d95d6405ee6b392bd3,944b597b76f5265a5fdbc660a12a0229,20791073f7f58133b2a1df38818a19e0,efe848be1c6db3efb4d38eaad648ec32 HTTP/1.1

08.09.2023 16:38:25 | Charity Engine | [http] [ID#130] Sent header to server: Host: us-mi-1.api.charityengine.services

08.09.2023 16:38:25 | Charity Engine | [http] [ID#130] Sent header to server: User-Agent: BOINC client (windows_x86_64 7.24.1)

08.09.2023 16:38:25 | Charity Engine | [http] [ID#130] Sent header to server: Accept: */*

08.09.2023 16:38:25 | Charity Engine | [http] [ID#130] Sent header to server: Accept-Encoding: deflate, gzip

08.09.2023 16:38:25 | Charity Engine | [http] [ID#130] Sent header to server: Accept-Language: ru

08.09.2023 16:38:25 | Charity Engine | [http] [ID#130] Sent header to server:

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Info:  Hostname in DNS cache was stale, zapped

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Info:    Trying 65.97.63.41:80...

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Info:  Connected to work.charityengine.com (65.97.63.41) port 80

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Sent header to server: POST /cgi/cgi HTTP/1.1

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Sent header to server: Host: work.charityengine.com

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Sent header to server: User-Agent: BOINC client (windows_x86_64 7.24.1)

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Sent header to server: Accept: */*

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Sent header to server: Accept-Encoding: deflate, gzip

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Sent header to server: Accept-Language: ru

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Sent header to server: Content-type: text/xml

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Sent header to server: Content-Length: 11488

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Sent header to server:

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Info:  We are completely uploaded and fine

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Received header from server: HTTP/1.1 200 OK

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Received header from server: Date: Fri, 08 Sep 2023 13:38:25 GMT

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Received header from server: Server: Apache

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Received header from server: Vary: Accept-Encoding

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Received header from server: Content-Encoding: gzip

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Received header from server: Content-Length: 741

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Received header from server: Content-Type: text/xml

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Received header from server:

08.09.2023 16:38:25 | Charity Engine | 

08.09.2023 16:38:25 |  | [http_xfer] [ID#1] HTTP: wrote 1795 bytes

08.09.2023 16:38:25 | Charity Engine | [http] [ID#1] Info:  Connection #817 to host work.charityengine.com left intact

08.09.2023 16:38:26 | Charity Engine | Scheduler request completed: got 0 new tasks

08.09.2023 16:38:26 | Charity Engine | No tasks sent

08.09.2023 16:38:26 | Charity Engine | No tasks are available for ce11

08.09.2023 16:38:26 | Charity Engine | Project requested delay of 7 seconds

08.09.2023 16:38:26 | Charity Engine | [http] [ID#130] Received header from server: HTTP/1.1 503 Service Unavailable

08.09.2023 16:38:26 | Charity Engine | [http] [ID#130] Received header from server: Date: Fri, 08 Sep 2023 13:38:24 GMT

08.09.2023 16:38:26 | Charity Engine | [http] [ID#130] Received header from server: Server: Apache/2.4.38 (Debian)

08.09.2023 16:38:26 | Charity Engine | [http] [ID#130] Received header from server: Content-Length: 0

08.09.2023 16:38:26 | Charity Engine | [http] [ID#130] Received header from server: Connection: close

08.09.2023 16:38:26 | Charity Engine | [http] [ID#130] Received header from server: Content-Type: text/html; charset=UTF-8

08.09.2023 16:38:26 | Charity Engine | [http] [ID#130] Received header from server:

08.09.2023 16:38:26 | Charity Engine | [http] [ID#130] Info:  Closing connection

08.09.2023 16:38:27 | Charity Engine | Temporarily failed download of input.fasta_549f3cdb1718e5f546aa815753b38c4d: transient HTTP error

08.09.2023 16:38:27 | Charity Engine | Backing off 01:45:57 on download of input.fasta_549f3cdb1718e5f546aa815753b38c4d

 
Matt ID: 44 Posts: 293
12 Sep 2023 09:27 PM

This appears to be a temporary data congestion issue.  (It should not have impacted your user-experience; and quite likely other apps were able to run in the meantime.). Can you please confirm: have you stopped seeing such issues?

12 Sep 2023 09:34 PM

Yes. It is currently running ce15

Matt ID: 44 Posts: 293
12 Sep 2023 09:45 PM

Great :)Â