A newbee question related to the completed drawings and the start of new drawing- I know the drawing that I was part of when I started with CE, finished, and has been published for a while now. My dashboard page still shows as 100% completed for that drawing, and the stats I had for that drawing. Is this normal? When will that percent completion part indicate a new drawing has started with a new percent complete?
Apologies, the gauge just hasn't been reset, sorting that now. It is constantly counting in the background though, nothing is ever missed. When it resets, it will already be quite far along to the next draw. Best of luck!
Draws are not monthly. They happen when the gauge hits 100%, every 80 days or so. Most recent winner was yesterday and, by coincidence, is Richard from this very thread!
Thanks for the posts, and apologies for the delay in reply. There does seem to be an issue with prize draw credits for some users who joined recently, and we're looking into it. Will post back with results as soon as available.
Julian, you should now see your entries. There was a disconnect in the stats system, so though points were accumulating, they weren't showing up as entries. Thanks for your patience as this problem was worked out.
We've been seeing this for more than a month! What's happening at Charity Engine? Is anybody actually there?
Hi Graham, it's still happening! Just took a bit longer than usual.
Winning numbers will be posted shortly.
Cheers,
Mark
And now another month has elapsed, and we have two (or more?) outstanding Drawings!
Hi Graham,
Previous draw was completed a month ago:
https://www.charityengine.com/news
This one is about to start, please stand by...!
A newbee question related to the completed drawings and the start of new drawing- I know the drawing that I was part of when I started with CE, finished, and has been published for a while now. My dashboard page still shows as 100% completed for that drawing, and the stats I had for that drawing. Is this normal? When will that percent completion part indicate a new drawing has started with a new percent complete?
Hi Richard,
Apologies, the gauge just hasn't been reset, sorting that now. It is constantly counting in the background though, nothing is ever missed. When it resets, it will already be quite far along to the next draw. Best of luck!
Thanks for the quick response. I thought it must be counting anyway. I just hadn't seen it mentioned yet, and it was my first drawing turnover.
It's still an issue. No winners announced for September, October or November.
Hi Graham,
Draws are not monthly. They happen when the gauge hits 100%, every 80 days or so. Most recent winner was yesterday and, by coincidence, is Richard from this very thread!
I don't seem to have an ID number and my entries say pending??
Still unanswered...
Thanks for the posts, and apologies for the delay in reply. There does seem to be an issue with prize draw credits for some users who joined recently, and we're looking into it. Will post back with results as soon as available.
Julian, you should now see your entries. There was a disconnect in the stats system, so though points were accumulating, they weren't showing up as entries. Thanks for your patience as this problem was worked out.
Thanks for sorting guys.