No Dashboard points

RM
Rob Murphy ID: 8172052 Posts: 2
06 Jan 2023 09:16 AM

Hi, I've been running CE for a few weeks now and can see from the engine that I've done 1,174 bits of work - but I have no points on my web Dashboard.  Any thoughts?

Tristan Olive ID: 22 Posts: 362
11 Jan 2023 03:33 PM

Rob, we found an issue where points from public research projects are showing up, but points from Charity Engine's internal work processing project were not. This has been fixed starting today and all backlogged points have been applied.

However, the drawing period just came to a close a couple of days ago, so these points will count toward the next drawing. Apologies for the confusion, and thank you for checking in on it so that we were able to find and fix the problem!

RM
Rob Murphy ID: 8172052 Posts: 2
17 Jan 2023 02:44 PM

Great, thanks Tristan.

L
LehiPolen ID: 8244460 Posts: 1
31 Jan 2023 07:47 AM

interesting information