Daily Average Computation

Graham Jenkins ID: 1626 Posts: 142
01 Jun 2022 12:34 AM

Figures shown for the last few days seem to be significantly lower than on previous days, and they don't really correspond with what's shown on the graph. I think the graph figures are correct. Can you check please?

Matt ID: 44 Posts: 262
01 Jun 2022 02:25 PM

Just to clarify, can you give more specifics on where you're seeing the figures and graphs that don't match? I.e. what doesn't match what?

Graham Jenkins ID: 1626 Posts: 142
01 Jun 2022 10:33 PM

Here's what I'm seeing today (sent via We Transfer because image upload seems to be broken) ..


Daily average on the dashboard page is shown as: 0

The barchart shows that it should be around 7000.

Tristan Olive ID: 22 Posts: 359
02 Jun 2022 12:56 AM

Thanks for reporting this, Graham. It looks like a stats update process might have gotten stuck following server maintenance. It will be kicking off again soon and we'll know in a day or so whether the problem is fixed. If not, we'll head into debugging round 2.

Tristan Olive ID: 22 Posts: 359
03 Jun 2022 02:51 AM

Round 2 it is... more updates to come as progress is made.

Tristan Olive ID: 22 Posts: 359
09 Jun 2022 01:18 PM

The fix is in. You should now see a giant spike in your chart as more than a week's worth of points have flooded into the latest stats update. Thanks again for reporting.

It was a good opportunity to make a number of updates to the stats processing system that had been on deck!