DocH ID: 526372 Posts: 74
24 May 2018 02:17 AM


Any ideas as to when VirtualBox might be supported?



Matt ID: 44 Posts: 233
25 May 2018 09:02 PM

It's in limited ciculation now; should be available on the public site in a couple weeks...  Thanks, Ed....

DocH ID: 526372 Posts: 74
14 Jun 2018 01:50 AM

Sound Great!!

Thanks very much, Mat!!

I really appreciate the response and feedback here in the Community!


Rod ID: 3571201 Posts: 11
26 Jun 2018 08:07 PM


I got a notice from server who says

"VirtualBox is not instaled"

What can I do?


Matt ID: 44 Posts: 233
26 Jun 2018 08:58 PM

Hi Rod.  We've got a new version of our desktop app in limited (but growing) circulation.  It has virtualbox support.  Hope to have it as the default version by early next week.  Will post back when it's ready. 

(*In the meantime, you can ignore the "VirtualBox is not installed" error: it only means that your device won't get work that requres VirtualBox; but you should get other work instead.) 

Rod ID: 3571201 Posts: 11
26 Jun 2018 11:16 PM

Thank you very much, Matt!

Tristan Olive ID: 22 Posts: 284
06 Jul 2018 06:01 PM

Doc and Rod, the new version of the desktop app with VirtualBox support is now available. You should be able to just go to your dashboard page here and click the "Add Computer" link in order to download it!

(Note that this currently is limited to 64-bit Windows systems).

We'll likely push out an upgrade notice soon, so you can also wait for that to pop up on your desktop. Thanks for your interest in this new feature -- and your patience!

Rod ID: 3571201 Posts: 11
07 Jul 2018 02:02 PM

I got it and it's installed and running.


By other side, when we can hear some about jackpoting?

Tristan Olive ID: 22 Posts: 284
07 Jul 2018 02:12 PM

Nice, thanks for the update, Rod.

As for the jackpot, we have some unexpected GDPR complications (not a matter of privacy, just a matter of pulling in all of the data from research partners), so need to make some adjustments. We're working through it and should have it going again in a few days.

Rod ID: 3571201 Posts: 11
07 Jul 2018 02:19 PM

Very well then, thanks!

Rod ID: 3571201 Posts: 11
07 Jul 2018 02:23 PM

Any project@home I choose will don't change my computing settings, right?

Matt ID: 44 Posts: 233
09 Jul 2018 04:14 PM

Rod, you can choose any project you want via the "attach to projects" wizard in your desktop client.  But: any projects you attach to this way (ie manually) will not earn you jackpot credits.  (*The "resource share" setting for each project allows you to balance your computing priorities.)

DocH ID: 526372 Posts: 74
01 Oct 2018 07:32 PM

Hey Guys,

Quick question: which version of CE is the 64bit version spoken of above?

I am currently running 7.6.33 (x64)

Is that the most current version?



Tristan Olive ID: 22 Posts: 284
03 Oct 2018 07:17 PM

Ed -- yes, you have the most current version.

Geert Langhout ID: 7029067 Posts: 1
30 Nov 2020 10:50 AM


I still get the notification that virtualbox is not installed. How can I stop that happening? Also, when doing the ce11 task my computer gets stuck in the 90% area. Taking hours over 0.1%. Thought the two might be related?

Matt ID: 44 Posts: 233
02 Dec 2020 09:21 PM

CE11 is, by design, a long-running app which generally uses very little CPU. - So this is expected behavior.

Re: VirtualBox: What OS and what version of our desktop software are you running?