Can't validate email

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drmodz ID: 271 Posts: 6
31 May 2015 11:20 PM

I keep clicking the send email button, but the email isn't showing up to my gmail.  And I have checked my spam folder.

Matt ID: 44 Posts: 222
31 May 2015 11:22 PM

If you go to "Login", and then click "Forgot Password" and send yourself a reset message -- do you receive that?

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drmodz ID: 271 Posts: 6
31 May 2015 11:25 PM

Yes, that message does come instantly.

Tristan Olive ID: 22 Posts: 267
01 Jun 2015 03:29 AM

You should see a confirmation box appear after you click the validate button. Do you see this?

It might not be working with your browser for some reason. If you have another browser installed, it would be worth a shot to see if that works.

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drmodz ID: 271 Posts: 6
01 Jun 2015 03:12 PM

Thanks for the idea.  Was trying in firefox and all the prompts we coming up OK to indicate the email had been sent, but it never went.  As soon as I tried in Chrome all worked ok.  Thanks!

Matt ID: 44 Posts: 222
01 Jun 2015 03:54 PM

Just curious -- what version of Firefox do you use?  (And what OS do you have on yoru computer? (*ie MacOS 10.10; Windows7, etc)

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drmodz ID: 271 Posts: 6
02 Jun 2015 02:17 PM

windows 8.1 pro, firefox 38.0.1

Matt ID: 44 Posts: 222
02 Jun 2015 02:29 PM

Do you use any Extensions or Add-Ons?