I keep clicking the send email button, but the email isn't showing up to my gmail. And I have checked my spam folder.
If you go to "Login", and then click "Forgot Password" and send yourself a reset message -- do you receive that?
Yes, that message does come instantly.
You should see a confirmation box appear after you click the validate button. Do you see this?
It might not be working with your browser for some reason. If you have another browser installed, it would be worth a shot to see if that works.
Thanks for the idea. Was trying in firefox and all the prompts we coming up OK to indicate the email had been sent, but it never went. As soon as I tried in Chrome all worked ok. Thanks!
Just curious -- what version of Firefox do you use? (And what OS do you have on yoru computer? (*ie MacOS 10.10; Windows7, etc)
windows 8.1 pro, firefox 38.0.1
Do you use any Extensions or Add-Ons?
I keep clicking the send email button, but the email isn't showing up to my gmail. And I have checked my spam folder.
If you go to "Login", and then click "Forgot Password" and send yourself a reset message -- do you receive that?
Yes, that message does come instantly.
You should see a confirmation box appear after you click the validate button. Do you see this?
It might not be working with your browser for some reason. If you have another browser installed, it would be worth a shot to see if that works.
Thanks for the idea. Was trying in firefox and all the prompts we coming up OK to indicate the email had been sent, but it never went. As soon as I tried in Chrome all worked ok. Thanks!
Just curious -- what version of Firefox do you use? (And what OS do you have on yoru computer? (*ie MacOS 10.10; Windows7, etc)
windows 8.1 pro, firefox 38.0.1
Do you use any Extensions or Add-Ons?