points in the wrong account

kazuka ID: 644787 Posts: 2
22 Mar 2015 02:12 PM

I made an account with charity engine and installed the software ( I am a new user). Because I did not get confirmation mails I made another account and deinstalled the software. Then I installed the software again and I did receive the confirmation mail for my new account.

Now I noticed there are no points in this account after two weeks. So I logged in into my 'old' account and there they were! It is still not possible to get a confirmation mail with this account so I don't want to use that account. How to solve this?

Jo1252 ID: 1311 Posts: 81
27 Mar 2015 08:39 PM

Oh! Well... Since no one is answering, I'll give it a shot.

1. Detach from the project manager in BOINC.

2. Detach all projects in BOINC

3. Reattach to the project manager (Charity engine) using your good account, and wait for syncing.

4. Report your progress here.

kazuka ID: 644787 Posts: 2
27 Mar 2015 11:34 PM

Oké, thanks! That did it. It is working now.