E-mail confirmation problems

DocH ID: 526372 Posts: 77
29 Oct 2014 02:12 AM

Has anybody else had problems with the email confirmation process?

Long ago I had completed the email confirmation process... then not too long ago the "requester" icon started to show a red/pink color, so I did the confirmation process again...it does not change color back to the in-active shade and no email appears in my in-box.

As far as I know my e-mail has been confirmed Long Ago as I have participated in one prize drawing etc.

Anybody have some ideas?

 

Thanks, Ed

 

 

Tristan Olive ID: 22 Posts: 351
30 Oct 2014 02:05 PM

If you use the Email form in your account to set your email address, it requires that you repeat the confirmation process. This would be the most likely reason that the Confirm Email icon came back. After clicking it, you have to use the link that gets sent to your email inbox in order to complete the confirmation, or it will not change your status back to "confirmed."

Maybe try clicking the Confirm Email icon and then check your email account to see if it went into your trash or junk mail folders, if it isn't in the inbox.

DocH ID: 526372 Posts: 77
30 Oct 2014 06:40 PM

OK...will try again and let You know how it goes!

Thanks for the reply,

Ed