Connection problems? No longer counting points

CR
Charlie Rogerson ID: 3179 Posts: 6
17 Dec 2013 03:53 PM

A couple of days ago I got a notice, something along the lines of my my email being incorrect and then I noticed my stats were no longer being updated. I restarted charity engine and yesterday I have a notice "Message from account manager: can't resolve hostname", and my stats still aren't updating. Total staying at what it was a few days ago, my daily average dropping each day, but the work is still piling up in charity engine on my PC. Any ideas?

Tristan Olive ID: 22 Posts: 339
18 Dec 2013 04:17 AM

You have points accumulating at the projects, but it isn't being pulled together in your stats. Some system updates were installed a few days ago, let's see what might be the cause of this...

Tristan Olive ID: 22 Posts: 339
18 Dec 2013 04:03 PM

Ok, this should be fixed -- you'll see a spike in your chart as the last few days of history are rolled into one.

CR
Charlie Rogerson ID: 3179 Posts: 6
18 Dec 2013 06:08 PM

Yep, that's done it, thanks.