Cannot synchronize with Charity Engine?

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Freedman796 ID: 21639 Posts: 3
29 Nov 2013 06:32 AM

It says my account name and password are wrong.

It's my first time log-in and I try to check and check, but in vain~~ why?

I just follow my first log-in account information, and through it, I can log in the website and type words here, but still can't synchronize with Charity Engine through Charity Engine Desktop , what's wrong?

Someone help?

 

F
Freedman796 ID: 21639 Posts: 3
29 Nov 2013 06:41 AM

Event Log , tks

--------------------

11/29/2013 2:09:03 PM |  | Starting BOINC client version 7.0.76 for windows_intelx86
11/29/2013 2:09:03 PM |  | log flags: file_xfer, sched_ops, task
11/29/2013 2:09:03 PM |  | Libraries: libcurl/7.25.0 OpenSSL/1.0.1 zlib/1.2.6
11/29/2013 2:09:03 PM |  | Data directory: C:\ProgramData\BOINC
11/29/2013 2:09:03 PM |  | Running under account jiayu
11/29/2013 2:09:03 PM |  | Processor: 2 GenuineIntel Genuine Intel(R) CPU           U7300  @ 1.30GHz [Family 6 Model 23 Stepping 10]
11/29/2013 2:09:03 PM |  | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 cx16 sse4_1 nx lm vmx tm2 pbe
11/29/2013 2:09:03 PM |  | OS: Microsoft Windows 7: Home Premium x86 Edition, Service Pack 1, (06.01.7601.00)
11/29/2013 2:09:03 PM |  | Memory: 2.97 GB physical, 5.93 GB virtual
11/29/2013 2:09:03 PM |  | Disk: 51.32 GB total, 19.08 GB free
11/29/2013 2:09:03 PM |  | Local time is UTC +8 hours
11/29/2013 2:09:03 PM |  | No usable GPUs found
11/29/2013 2:09:03 PM |  | No general preferences found - using defaults
11/29/2013 2:09:03 PM |  | Preferences:
11/29/2013 2:09:03 PM |  | max memory usage when active: 1518.62MB
11/29/2013 2:09:03 PM |  | max memory usage when idle: 2733.52MB
11/29/2013 2:09:03 PM |  | max disk usage: 18.98GB
11/29/2013 2:09:03 PM |  | don't use GPU while active
11/29/2013 2:09:03 PM |  | suspend work if non-BOINC CPU load exceeds 25 %
11/29/2013 2:09:03 PM |  | (to change preferences, visit a project web site or select Preferences in the Manager)
11/29/2013 2:09:03 PM |  | Not using a proxy
11/29/2013 2:09:03 PM |  | This computer is not attached to any projects
11/29/2013 2:09:03 PM |  | Visit http://boinc.berkeley.edu for instructions
11/29/2013 2:09:08 PM |  | Fetching configuration file from http://www.charityengine.com/get_project_config.php
11/29/2013 2:09:14 PM |  | Suspending computation - CPU is busy
11/29/2013 2:09:24 PM |  | Resuming computation
11/29/2013 2:09:33 PM |  | Project communication failed: attempting access to reference site
11/29/2013 2:09:34 PM |  | BOINC can't access Internet - check network connection or proxy configuration.
11/29/2013 2:09:55 PM |  | Suspending computation - CPU is busy
11/29/2013 2:10:05 PM |  | Resuming computation
11/29/2013 2:10:15 PM |  | Suspending computation - CPU is busy
11/29/2013 2:11:46 PM |  | Resuming computation
11/29/2013 2:11:58 PM |  | Not using a proxy
11/29/2013 2:11:58 PM |  | Fetching configuration file from http://www.charityengine.com/get_project_config.php
11/29/2013 2:12:16 PM |  | Suspending computation - CPU is busy
11/29/2013 2:12:26 PM |  | Resuming computation
11/29/2013 2:12:28 PM |  | Contacting account manager at http://www.charityengine.com/
11/29/2013 2:12:30 PM | http://www.charityengine.com/ | Message from account manager: bad email address
11/29/2013 2:12:36 PM |  | Suspending computation - CPU is busy
11/29/2013 2:12:39 PM |  | Contacting account manager at http://www.charityengine.com/
11/29/2013 2:12:40 PM | http://www.charityengine.com/ | Message from account manager: bad email address
11/29/2013 2:12:54 PM |  | Contacting account manager at http://www.charityengine.com/
11/29/2013 2:12:56 PM |  | Resuming computation
11/29/2013 2:12:56 PM | http://www.charityengine.com/ | Message from account manager: bad email address
11/29/2013 2:14:30 PM |  | Fetching configuration file from http://www.charityengine.com/get_project_config.php
11/29/2013 2:15:06 PM |  | Suspending computation - CPU is busy
11/29/2013 2:15:46 PM |  | Resuming computation
11/29/2013 2:16:06 PM |  | Suspending computation - CPU is busy
11/29/2013 2:16:16 PM |  | Resuming computation
11/29/2013 2:16:36 PM |  | Suspending computation - CPU is busy
11/29/2013 2:16:46 PM |  | Resuming computation
11/29/2013 2:16:56 PM |  | Suspending computation - CPU is busy
11/29/2013 2:17:09 PM |  | Not using a proxy
11/29/2013 2:17:09 PM |  | Fetching configuration file from http://www.charityengine.com/get_project_config.php
11/29/2013 2:17:16 PM |  | Resuming computation
11/29/2013 2:17:21 PM |  | Contacting account manager at http://www.charityengine.com/
11/29/2013 2:17:23 PM | http://www.charityengine.com/ | Message from account manager: bad email address
11/29/2013 2:17:46 PM |  | Suspending computation - CPU is busy
11/29/2013 2:17:52 PM |  | Contacting account manager at http://www.charityengine.com/
11/29/2013 2:17:54 PM | http://www.charityengine.com/ | Message from account manager: bad email address
11/29/2013 2:18:06 PM |  | Resuming computation
11/29/2013 2:18:26 PM |  | Suspending computation - CPU is busy
11/29/2013 2:18:46 PM |  | Resuming computation
11/29/2013 2:19:06 PM |  | Suspending computation - CPU is busy
11/29/2013 2:19:36 PM |  | Resuming computation
11/29/2013 2:19:46 PM |  | Suspending computation - CPU is busy
11/29/2013 2:20:03 PM |  | Fetching configuration file from http://www.charityengine.com/get_project_config.php
11/29/2013 2:20:06 PM |  | Resuming computation
11/29/2013 2:20:14 PM |  | Contacting account manager at http://www.charityengine.com/
11/29/2013 2:20:16 PM |  | Suspending computation - CPU is busy
11/29/2013 2:20:16 PM | http://www.charityengine.com/ | Message from account manager: bad email address
11/29/2013 2:20:36 PM |  | Resuming computation
11/29/2013 2:22:36 PM |  | Suspending computation - CPU is busy
11/29/2013 2:22:43 PM |  | Fetching configuration file from http://www.charityengine.com/get_project_config.php
11/29/2013 2:22:46 PM |  | Resuming computation
11/29/2013 2:22:56 PM |  | Contacting account manager at http://www.charityengine.com/
11/29/2013 2:22:58 PM | http://www.charityengine.com/ | Message from account manager: bad email address
11/29/2013 2:23:28 PM |  | Contacting account manager at http://www.charityengine.com/
11/29/2013 2:23:30 PM | http://www.charityengine.com/ | Message from account manager: bad email address
11/29/2013 2:25:46 PM |  | Suspending computation - CPU is busy
11/29/2013 2:25:56 PM |  | Resuming computation
11/29/2013 2:36:16 PM |  | Suspending computation - CPU is busy
11/29/2013 2:36:26 PM |  | Resuming computation
11/29/2013 2:36:56 PM |  | Suspending computation - CPU is busy
11/29/2013 2:37:40 PM |  | Fetching configuration file from http://www.charityengine.com/get_project_config.php
11/29/2013 2:37:50 PM |  | Contacting account manager at http://www.charityengine.com/
11/29/2013 2:37:52 PM | http://www.charityengine.com/ | Message from account manager: bad email address
11/29/2013 2:38:51 PM |  | Not using a proxy
11/29/2013 2:39:12 PM |  | Fetching configuration file from http://www.charityengine.com/get_project_config.php
11/29/2013 2:39:34 PM |  | Contacting account manager at http://www.charityengine.com/
11/29/2013 2:39:36 PM | http://www.charityengine.com/ | Message from account manager: bad email address

J
Jo1252 ID: 1311 Posts: 81
29 Nov 2013 04:39 PM

Ok, you might want to try detaching from Charity engine by going in Tools----> Stop using Charity Engine.

Then reattach to the manager. By going in Tools--->Join a project or account manager.

Choose account manager, in the URL, type: http://www.charityengine.com/ Click next and wait a moment. if it doesn't work, you can try with http://charityengine.com/ or the other way around.

You will then be prompted to enter your credentials. Use the email address you use to login on the website and the same password.

I hope it helps you

Jo1252

Tristan Olive ID: 22 Posts: 267
12 Dec 2013 03:51 PM

Were you able to give this a shot, Freedman? Since you can log in to the CE website here, it should only take a minute to reattach your Charity Engine Desktop as Jo described.

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Freedman796 ID: 21639 Posts: 3
15 Jan 2014 12:55 PM

Thanks Jo , it works!