MMM All my projects have disappeared, has charity engine stopped?

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fatboy ID: 3792 Posts: 15
29 Jan 2013 07:52 AM

All my projects have disappeared and can't add any more......

Mark McA ID: 179 Posts: 210
29 Jan 2013 04:38 PM

Please don't try to add projects manually! It's all automatic - we add the projects remotely. Otherwise it can cause problems.

The tech guys will need to advise here. I can tell you that CE definitely hasn't stopped, though.

Tristan Olive ID: 22 Posts: 267
29 Jan 2013 10:39 PM

Are you still connected to Charity Engine...? Your computer hasn't connected in nearly two days. Under your Tools menu, do you see "Synchronize with Charity Engine"? If not, you may need to reattach to CE.

If you do see that item, what happens when you do it? Anything in the messages log?

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fatboy ID: 3792 Posts: 15
30 Jan 2013 05:58 PM

They seem to be back :o) Mystery.  :o) Everything disappeared for a couple of days.  :o)